Are your products handmade?

Yes. Most of our crystal bracelets and cultural accessories are handcrafted and carefully assembled.
Due to natural materials and handmade processes, slight variations in color, texture, or pattern are normal and part of each item’s uniqueness.

Are the crystals natural?

We use natural or naturally sourced crystals whenever possible.
Each crystal may vary slightly in appearance due to its natural formation, which does not affect its quality or symbolic meaning.

Do your products really have energy or Feng Shui effects?

Our products are inspired by traditional Eastern philosophy and Five Elements (Wu Xing) concepts.
They are designed as cultural and spiritual accessories. Individual experiences may vary, and results depend on personal belief, usage, and environment.

How long does shipping take?

Order processing usually takes 1–3 business days.
Shipping time varies by destination and typically takes 7–15 business days for international orders.

Tracking information will be provided once your order is shipped.

Do you offer customized or made-to-order products?

Yes. We offer customized and made-to-order bracelets designed according to specific energy themes or personal needs.
Please note that custom products are final sale and cannot be returned or refunded once production begins.

Can I wear more than one bracelet at the same time?

Yes, but we recommend wearing no more than two bracelets at once to maintain comfort and energy balance.
Certain Five Elements combinations work better together—please refer to the product descriptions for pairing suggestions.

Which hand should I wear the bracelet on?

Traditionally:

  • Left hand is for attracting positive energy

  • Right hand is for releasing negative energy

Most customers choose to wear bracelets on the left hand for daily use.

How do I choose the right size?

Each product page includes a size guide with bead diameter and recommended wrist circumference.
If you are between sizes, we recommend choosing the slightly larger size for comfort.

How do I care for and clean my bracelet?

We recommend:

  • Gently wiping with a soft cloth after wearing

  • Avoiding water, chemicals, perfumes, and extreme heat

  • Storing in a clean jewelry box when not in use

Some products include specific care and energy-cleansing suggestions on the product page.

What should I do if my item arrives damaged or incorrect?

Please contact us within 7 days of receiving your order at
📧 yubowenhua413@gmail.com

Include your order number and clear photos of the issue.
We will assist you as quickly as possible.